Trial cancellation
Cancel before the displayed trial end time in Profile → Plan & access or Stripe's billing portal. Cancel as early as possible. Indian recurring-mandate debits already in processing may still settle after cancellation. If this happens, request a refund under the seven-day policy below. Plus access may continue until the trial ends.
Seven-day refund
You may request a full refund within 7 calendar days after any TopperCrew Plus charge. Email support@toppercrew.com from the checkout email and include the charge date, amount and your billing reference from Profile. Do not send card, bank or UPI credentials.
What happens next
We aim to decide complete requests within 2 business days. Approved refunds go to the original payment method through Stripe. Your bank or payment provider controls when the credit appears. Refunding a charge may end the corresponding Plus period and future renewal will be cancelled unless you ask otherwise.
Duplicate or unauthorised charges
Contact us immediately. We will investigate with Stripe and preserve any rights you have with your bank or payment provider.
Statutory rights
This voluntary policy does not reduce any non-waivable consumer right under applicable law.